I am getting email errors

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I am getting an error when I try to check my e-mail.


1. Please make sure that you enter This e-mail address is being protected from spam bots, you need JavaScript enabled to view it as login name (not just MAILACCOUNT). This is the username format for all email accounts.

2. Please double check and make sure you are entering the correct username, password and domain name (in mail.yourdomain.com).

3. Make sure you entered correct Incoming Mail Server (POP3) and Outgoing Mail Server (SMTP):
POP3 server: mail.yourdomain.com
SMTP server: mail.yourdomain.com

4. Make sure that your domain has fully propagated and is resolving to your account. It takes up to 3 days before your domain is fully propagated.

5. Please make sure that your account is not over its disk space quota. You can check the domain's disk space usage in your Cpanel.

Also make sure that you assigned enough email disk space to the email account you created in Cpanel. You can add more disk space to the email account by clicking on 'Edit Quota' link located next to your email account (Under "Mail" - "Add/Remove Accounts")

6. Please make sure that the email account does not contain any capital letters. E.g. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it is incorrect, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it is correct.

7. If you still cannot login, go to your Control Panel and reset the password for the email account you are having problems with. If it still does not work - delete and recreate the email account in CPanel and then in your email client.


I am getting an error when I try to send my e-mail.

Some ISPs (MSN, Earthlink, Prodigy, NetZero and many others) actively block port 25 to other servers other than their own. The symptom of this would be a time out error when attempting to connect to our smtp server via your ISP's connection. Many ISPs have started to implement this restriction recently (sometimes without notice to customers). It looks like port 25 blocking is going to become standard among ISPs. You may either have to change the ISP or use their own smtp server (eg.: mail.yourISP.com instead of mail.yourdomain.com).

Another reason for this problem may be that you have not enabled "SMTP Authentication" ("Outgoing Mail Server Authentication") in your email account's settings.
 

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